Assess your current situation by asking yourself the following questions:

What type and age is my heating system?
What type and age is my cooling system?
What are the type, number, and age of current appliances?
How tight is the building envelope, is my home drafty?  (insulation and windows)

and finally, look at those utility bills

In order to assist applicants in making some sort of measurement of actual energy usage and savings we recommend that you download (or just fill out on the web) a simple auditing form called ResCheck

We can definitely provide assistance for those with no computer access or who have difficulty using this software.